When you buy a refurbished device, peace of mind matters just as much as performance. That’s why we’re proud to offer our customers more than just great smartphones – we deliver long-term support you can count on. Our new 24-month Extended Phone Warranty is designed to provide added protection, free battery replacement, and assurance that you’re covered well beyond the first year.
In this guide, we’ll walk you through exactly what you get with our extended cover and why it’s worth considering for your next refurbished iPhone.
What Is Mobile Reborn’s Extended Phone Warranty?
Every device from Mobile Reborn includes a 12-month standard warranty covering you against manufacturing faults and everyday defects. But now, you have the option to upgrade to 24 months of coverage by selecting our Extended Warranty at the point of purchase.
This upgrade doubles your protection period and offers an extra layer of security for your refurbished iPhone.
Extended Warranty at a Glance:
- Adds 12 months to the standard warranty (total of 24 months)
- Covers the same issues as our original warranty
- Includes one free battery replacement if your battery health drops below 70%
- Can only be purchased at the same time as your device
- Only available on selected devices.
Why Choose a 24-Month Mobile Warranty?
Whether you're using your phone for work, family, travel or everyday life, a 24-month warranty provides the reassurance that you’re covered longer.
Benefits at a Glance:
- Double the protection period for long-term peace of mind
- Free battery replacement to keep your device running at its best
- Enhanced resale value with a transferable condition report
- Hassle-free claims directly with Mobile Reborn – no third parties
Free Battery Replacement: How It Works
One of the biggest perks of our extended warranty is free battery replacement during your 24-month cover period – an industry-leading feature for refurbished devices.
If your device’s battery health drops below 70%, we’ll replace it at no extra charge. This ensures your phone stays reliable and efficient throughout its life.
To qualify:
- Battery must be diagnosed as below 70% by our team using trusted tools
- Battery must not have been damaged or replaced by a third party
- Device must not show signs of misuse, tampering or liquid damage
We’ll take care of the rest – simply submit your request and we’ll guide you through the steps.
Claiming Your Warranty: Simple and Secure
We’ve made the warranty process straightforward. If you believe your device has a fault or the battery performance has dropped, follow these steps:
- Email our team at support@mobilereborn.co.uk
- Visit the Warranty Portal (we’ll send you a link)
- Complete the form and upload your order information
- Send your device with your order ID and return ID clearly marked
Please remember to factory reset your device and remove any account locks like ‘Find My iPhone’ before sending it in. This will avoid delays or admin fees.
Extended vs Standard Warranty: What’s the Difference?
| Feature | Standard Warranty (12 Months) | Extended Warranty (24 Months) |
|---|---|---|
| Device Defects Covered | ✔ | ✔ |
| Battery Replacement Included | ✘ | ✔ |
| Duration | 12 months | 24 months |
| Cost | Included with purchase | Small upgrade fee |
Conclusion: Is the Extended Warranty Worth It?
Absolutely. For a small additional cost, you’re getting double the warranty coverage, the security of free battery replacement, and the backing of a trusted UK team. If you’re buying a refurbished iPhone and want to protect your investment, the 24-month Extended Warranty from Mobile Reborn is the smart choice.
Frequently Asked Questions (FAQs)
Q: Can I buy the extended warranty after I receive my device?
A: No, the Extended Warranty can only be purchased at the time of ordering your device.
Q: How do I know if I have extended coverage?
A: It will be clearly marked on your invoice or order confirmation. If you're unsure, email support@mobilereborn.co.uk.
Q: Does the extended warranty cover accidental damage?
A: No, like our standard warranty, the extended cover does not include accidental damage, liquid damage, or third-party repairs.
