Mobile Reborn

A refurbished device is a used device that has been rigorously checked by our team of in-house of technicians. All of our refurbished products go through a range of 80 checks to ensure you receive the best quality product. Each product is graded on its condition and comes complete with 12 months warranty and 30 day money back guarantee. 

Here is a simple guide to our grading process to help you with your purchase decision. Remember all of our product come with 12 months warranty and 30 day money back guarantee.

Pristine (GRADE A) This device will look and feel like a brand new mobile device, be in pristine condition and have no scratches or blemishes, this is our guarantee.

Excellent (GRADE B) This device may show very minor signs of use in the form of small and minor scratches or marks. Generally speaking this device will be in very good condition.

Good (GRADE C) This device will show signs of usage ranging from light and moderate to substantial. This phone will work like any other graded device and will have gone through a series of test to ensure its functionality.

We offer all of our devices with a minimum battery capacity of 80% to ensure you receive full working capability for a lifetime of use of your device.

However, here at Mobile Reborn, we pride ourselves on our refurbished device standards, so many of our devices receive a replacement battery during the refurbishment process. 

Upgrading to our 'Pristine Plus' grade will give you a guaranteed 100% minimum battery capacity.

At Mobile Reborn we're confident in the quality of the products we sell and back this up by offering all Refurbished and Pre-owned mobile phones with a 12 Month Warranty giving you extra peace of mind when purchasing a product from us.

Our 30 day money back guarantee provides you with the peace of mind that if you are not satisfied with your device, you can return it to us for a full refund within 30 days of receipt. The device must be returned to us unused, in the original packaging and must have all accessories originally included for the refund to be processed. 

Our customer service support is available via telephone and email between the hours of 9am and 5.30pm – Monday to Friday. offering a vast range of help.

Even before you place your order, our customer service team can provide support with choosing the device most suitable for your needs, with our knowledge and expertise of Apple and Samsung, we can help you make an educated decision.

We also have an experienced team of technicians who can assist with any technical queries you may have. Whether you need assistance in setting up your device, how to work a key aspect or removing your data, we will be able to assist with any query you have!

 To get in touch for support, please email: support@mobilereborn.co.uk or call: 01606 558866. 

All orders purchased prior to 4pm will be sent on a next working day delivery with DPD at no extra cost to yourself.

If an order is received after the 4pm deadline, it will be sent the following day on a next working day delivery. 

Orders made after 4pm on a Friday will delivered the following Tuesday.

When checking out, you will find a number of options that can be used to complete your payment including debit or credit card, PayPal and interest free purchase options.

Our partner DivideBuy are able to offer our customers the option of paying in instalments between 3 and 12 months. With a 60 second application and a 96% approval rate, this is great way to be able to get your hands on your new phone without the large lump sum!