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Frequently Asked Questions About Refurbished Tech
Have a question about refurbished tech? We've got you covered! If you don’t see your question, reach out to our customer service team here.
What is a refurbished phone?
A refurbished phone is a pre-owned device returned to the manufacturer or retailer for reasons like defects, cosmetic damage, or upgrades. It undergoes a thorough inspection, repair, and testing to meet quality standards before resale.
Refurbished phones offer significant savings compared to new ones while still providing reliable performance.
How long do refurbished phones last?
Refurbished phones can last as long as new ones. Their longevity depends on factors like usage, maintenance, and care.
By protecting your phone and following battery care and software update best practices, you can keep your refurbished device reliable and functional for years.
Which is better, a refurbished or used phone?
Refurbished phones are a better choice than used ones, especially from trusted companies like Mobile Reborn, as they undergo thorough testing and restoration.
All of our devices come with a 12-month warranty, offering peace of mind, while used phones are often sold as-is, potentially hiding issues like battery wear. Choosing a refurbished phone from Mobile Reborn ensures reliability and protects your investment.
What to expect when buying a refurbished phone?
When buying a refurbished phone, it’s important to know what to expect in terms of quality, performance, and condition. At Mobile Reborn, we offer various grades to help you find the right device for your needs:
- Good: Displays more noticeable signs of use, such as light scuffs or cosmetic blemishes. Still fully functional and tested to perform like any other phone. A great option for those on a budget, with the added option of using a case and screen protector to cover any imperfections.
- Excellent: Shows minor signs of use, like small scratches or marks, but is in great condition with a minimum 80% battery capacity. Like all our devices, it undergoes rigorous testing to ensure full functionality.
- Pristine: Looks and feels brand new with no visible flaws. With a minimum 80% battery capacity, it’s a great way to save money, enjoy the latest device, and help the planet without compromising on cosmetic quality. All devices are thoroughly tested for full functionality.
- Pristine Plus: The highest quality available, with 100% battery capacity guaranteed. It looks, feels, and operates like new. Plus, for just an extra £20, you’ll get over £40 in accessories: a free screen protector, case, and wireless charging pad.
When you buy a refurbished phone from Mobile Reborn, you can expect a carefully inspected, tested, and graded device that fits your budget and preferences.
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